Blinds100 Five-Year Limited Warranty

Written coverage

Five years of local product and installation support, written clearly before you approve the order.

Five-year termBegins when BLINDS100 completes installation, or on delivery when installation is not included.
Local serviceCovered diagnosis, ordinary local travel, parts, and labor for the selected remedy are included.
Your rights preservedThis warranty adds to rights that cannot legally be limited.

At a glance

Blinds100 Five-Year Limited Warranty

WarrantorBLINDS100
Claimssupport@blinds100.com
Phone(424) 210-7003
Current versionOctober 3, 2026

This public warranty describes the current standard coverage. The warranty version included with the approved order becomes part of that customer’s written packet. If the order gives a specific item a more favorable term, the more favorable written term applies unless law requires otherwise.

Coverage

What is covered

For the original residential buyer, BLINDS100 warrants eligible window treatments and components supplied on the signed order, including an eligible shade supplied at no charge under the South Bay Neighbor Offer, against defects in materials or workmanship under normal indoor residential use for five years. BLINDS100 also warrants its installation workmanship for five years.

  • Eligible shade, blind, drapery, track, motor, battery, control, and supplied accessory components shown on the order
  • Manufacturing defects that materially affect normal operation or the approved appearance
  • Installation workmanship performed by BLINDS100
  • Covered diagnosis and ordinary local service travel within the normal service area
  • Parts and labor reasonably required for the remedy selected by BLINDS100

Coverage applies to the specific products and service address in the signed order. An eligible shade supplied at no charge as the added treatment in a qualifying South Bay Neighbor Offer purchase receives the same standard five-year coverage as an eligible paid shade. A separate coverage notation is not required for that shade. Older no-purchase giveaways keep their original written terms. Other no-charge items outside the current offer are covered when the written order identifies them or applicable law requires it.

How we resolve it

What BLINDS100 will do

After a timely claim and a reasonable opportunity to inspect, BLINDS100 will choose the appropriate remedy based on the problem, product availability, safety, and the written order.

Adjust or repairCorrect operation, programming, alignment, or covered workmanship when practical.
ReplaceProvide a covered part or comparable product when repair is not practical.
RefundRefund the amount reasonably attributable to a paid covered item when repair or replacement is not reasonably available. A $0 refund is not the sole remedy for a covered no-charge promotional shade.

Covered diagnosis, ordinary local service travel, parts, removal, and reinstallation labor needed for the selected remedy are included. Completion time depends on inspection, manufacturer response, parts, material, and product availability.

Reasonable limits

What is not covered

  • Normal wear, ordinary fading, expected fabric or natural-material variation, and normal or disclosed light gaps, stack size, or movement characteristics.
  • Damage caused by misuse, accident, improper cleaning, pets, pests, water, excessive moisture, fire, smoke, building movement, power surge, or another external cause.
  • Damage caused by alteration, removal, repair, programming, wiring, or installation performed by someone other than BLINDS100 unless authorized in writing.
  • Customer-owned equipment, internet service, Wi-Fi coverage, third-party apps or platforms, software changes, or third-party compatibility, while preserving coverage for a defect in covered BLINDS100-supplied hardware.
  • Cosmetic or preference concerns that are not defects and were reasonably visible, sampled, or disclosed before approval.
  • Specialty access, structural repair, electrical work, finish repair, or work unrelated to a covered defect.
Fabric damage is different from motor or battery coverage. Stains, tears, pet damage, water damage, fading, or a later preference for a different material are not motor or battery defects.

Service request

How to obtain warranty service

  1. Contact BLINDS100.Email support@blinds100.com or call or text (424) 210-7003.
  2. Identify the project.Provide the buyer name, order number if available, service address, and affected opening.
  3. Show the issue.Describe what happened and provide reasonable photos or video if requested.
  4. Allow inspection.Do not discard, alter, or send an affected item elsewhere before BLINDS100 provides instructions.

BLINDS100 will acknowledge the request, determine whether a visit or remote check is appropriate, and explain the next step. Noncovered work will not be performed as paid work without a separate quote or approval.

Additional protection

Manufacturer warranties and state-law rights

A manufacturer may provide additional rights. BLINDS100 may help administer a manufacturer claim, but doing so does not reduce this written BLINDS100 warranty.

This limited warranty gives the buyer specific legal rights, and the buyer may also have other rights that vary from state to state. Nothing here disclaims or limits an implied warranty, consequential-damage remedy, or another consumer right to the extent applicable law does not permit that disclaimer or limitation.

Keep this page

Warranty contact

BLINDS100
support@blinds100.com
(424) 210-7003
blinds100.com

Your signed order and invoice are the fastest way to identify the product, opening, installation date, and warranty version.