The Process

How It Works, Start to Finish

Six steps from first message to a fully installed, smart-controlled window. No subcontractors, no call centers, one local specialist the whole way through.

1
Day one

Consultation & Questions

Reach out by text, call, or email to tell us about your windows, your smart home setup, and the type of blinds you're after. We answer everything upfront, no pressure and no obligation, then schedule your free in-home measurement at a time that works for you.

What to expect: a quick conversation, honest answers to your questions, and a scheduled visit. No obligation to buy anything.
2
The visit

In-Home Measurement Visit

We come to you and measure every window on-site to guarantee an exact fit. We bring hundreds of fabric and material samples so you can see colors, weaves, and opacities in your own lighting, against your own walls and floors. We'll also recommend the right style for each room, blackout where you sleep, light-filtering or zebra where you want privacy with a view.

What to expect: under an hour for most homes, guaranteed measurements, and real samples to choose from in person.
3
Approval

Order Approval & Deposit

Once your measurements and fabric selections are finalized, we send an itemized invoice with your exact total in writing, including everything, with no surprise labor or setup fees. A 50% deposit places your custom order into production. The remaining balance isn't due until after installation.

What to expect: a clear written quote, a 50% deposit to start, and the rest only after the job is done.
4
Production

Custom Manufacturing

Your blinds are built to order through our manufacturing partner, cut and assembled to your exact window dimensions and chosen materials for a clean, precise finish. Because every blind is made specifically for your windows, there's nothing generic or off-the-shelf about the final product.

What to expect: production and shipping typically take 3 to 4 weeks. We keep you posted and schedule install once they arrive.
5
Install day

Professional Installation & Setup

When your blinds arrive, we return to install them to a permanent, secure standard using standard bracket mounting. Then we handle full smart home setup, connecting them to Alexa, Google Home, Apple HomeKit, or SmartThings, and test every blind with you before we leave so you know exactly how everything works.

What to expect: clean installation, smart controls configured and tested, and a walkthrough of remote, voice, and app control.
6
After the job

Warranty & Ongoing Support

Every order includes a 5-year warranty covering the motors and electronics, backed locally, not through a mail-in process. If you ever need an adjustment or run into an issue, you're dealing with the same local team that installed your blinds. An extended 10-year warranty is available if you want longer coverage.

What to expect: local support that actually answers, plus optional 10-year coverage for extra peace of mind.

Ready to Get Started?

It all begins with a free in-home measurement. We come to you, measure every window, and walk you through your options on the spot.

Book Free Measurement →